Help centre

Welcome to the Own Your Love Help Centre! We're here to provide you with all the information and support you need to embark on your exciting journey of pleasure and satisfaction. Whether you have questions about our products, need assistance with your order, or want to explore our policies, you've come to the right place.

Product Information

At Own Your Love, we pride ourselves on offering a wide range of adult products that are designed to enhance your pleasure and bring excitement to your intimate experiences. From the revolutionary Autoblow A.I. Blowjob Machine to a variety of other innovative devices, we have everything you need to explore new heights of pleasure.

If you have any questions about our products, including their features, usage, or compatibility, our knowledgeable team is here to assist you. Feel free to reach out to us via email or phone, and we'll provide you with all the information you need to make an informed decision.

Order Assistance

Placing an order with Own Your Love is a simple and straightforward process. However, we understand that you may have questions or need assistance along the way. Our dedicated support team is available to guide you through the ordering process, help with any technical issues, and ensure that your experience with us is smooth and enjoyable.

If you encounter any difficulties while placing your order or have any concerns, please don't hesitate to contact us. We're here to assist you and ensure that you have a seamless shopping experience with Own Your Love.

Refund and Return Policy

At Own Your Love, we want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your item, we offer a hassle-free return policy. You can return an unused item within 30 days of purchase, as long as it's in its original packaging.

Please contact us via email to initiate the return process. We'll provide you with our UK address for you to send the item back to. Once we receive and inspect the returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 working days and credited to your original method of payment.

For more details on our refund policy, including exceptions and partial refunds, please refer to our Returns Policy for guidance. While the link directs you to Own Your Love's website, the information provided is applicable to Own Your Love as well.

Shipping Information

We offer FREE delivery to any UK address for all orders placed through our site. Your item will be dispatched within one working day, ensuring that you receive your order in a timely manner.

For international orders outside of the UK, please note that Own Your Love is not responsible for any customs and taxes applied to your order. Additional fees may apply, and it's essential to check with your local customs office for more information.

If you have any questions regarding shipping, including despatch times and estimated delivery dates, please refer to our Shipping Policy on Own Your Love's website.

Thank you for choosing Own Your Love. We're here to support you every step of the way on your journey to ultimate satisfaction and pleasure. If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated team. Let the adventure begin!